Privacy Policy

The object of this policy is to inform interested parties about the different treatments carried out by this organization and that affect their personal data in compliance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and the General Data Protection Regulation (RGPD) 2016/679 of the European Parliament and of the Council of April 27, 2016.

Purpose of the Treatment

Your personal data will be treated with the utmost confidentiality for correct navigation and the purposes of the treatment. The personal data registered through the forms provided for this purpose in www.touryharo.com are collected by the Association of Tourist Services of Haro and Environment (TOURYHARO) in order to facilitate the provision of the services that the Association of Tourist Services of Haro and Environment (TOURYHARO) provides through said website, as well as for the following purposes:

• To register users on the platform.
• To correctly provide the raffle service, in order to ensure receipt of the prize obtained, manage reservations, comply with and execute the legal bases for participation in the raffle by registering on the platform.
• To answer questions, attend requests, requests, complaints or incidents received through the email channels: hola@touryharo.com
• To send communications regarding tourist services and events that makes up our activity. However, we will explicitly request consent when required by law. In case of sending this kind of communication, we will comply with the duty to inform about how to unsubscribe.
• To carry out usability analysis, quality and satisfaction surveys to improve tourist services.
• To detect possible computer attacks and to prevent any breach of data security.

We will process your personal data in order to comply with the legal obligations that apply to us and regulate our activity. It will be necessary to process your data to verify your identity, or the information you provide us for the provision of the subscribed or acquired service. Sending personal data through the electronic form of www.touryharo.com or by email implies the express consent of the sender to the automated processing of the data included in the indicated means of communication. The access and treatment of the requested data is focused solely on communication and information on tourist services, always respecting the current regulatory framework.

Data veracity

The interested party guarantees that the data provided is true, accurate, complete and up-to-date. It is the responsibility of the user to update their own data, committing to inform of any change through the contact form or by email.

Legitimation of Treatment

The basis for the processing of personal data by the Association of Tourist Services of Haro and Environment (TOURYHARO) is covered by:

• The execution of a service in which it is part or application of informed and agreed measures.The legal basis on which the processing of personal data is protected is the fulfillment of a contract in which the participant is a party or for the application at their request of pre-contractual measures.
• The refusal to provide your personal data may lead to the impossibility of providing the requested service.
• The consent of the interested party to answer questions, attend requests, requests, complaints or incidents received through email. To send communications regarding tourist services and events that makes up our activity. However, we will explicitly request consent when required by law. In case of sending this kind of communication, we will comply with the duty to inform about how to unsubscribe.

Rights

Interested parties who are the object of any data processing by the Association of Tourist Services of Haro and Environment (TOURYHARO), may exercise at any time and completely free of charge. In turn, we inform you that at any time you can exercise your right of access, rectification, deletion, portability, limitation and opposition to treatment, and in the event that consent has been provided for data processing, the possibility of withdrawing it in at any time by communicating it via email together with a photocopy of your ID in order to prove your identity and informing of the right that you are going to exercise. In case you feel your rights are violated with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority (Agency Spanish Data Protection) through its website: www.agpd.es

Responsible for the Treatment

The Association of Tourist Services of Haro and Environment (TOURYHARO) NIF: G26560854. 26200 Haro (La Rioja). Email: hola@touryharo.com The Association of Tourist Services of Haro and Environment (TOURYHARO) must process the data to comply with the legal obligation imposed by the legal system. In this case, the interested party may not refuse the processing of their personal data. In certain cases, it will be necessary to process the data to satisfy the legitimate interests of the Data Controller, provided that it prevails over the interests or fundamental rights and freedoms of the interested party that require the protection of personal data. The treatments that we are going to carry out based on the legitimate interest of the Association of Tourist Services of Haro and Environment (TOURYHARO) are the following:

• Computer control of the web to prevent any violation of data security.
• Verify your identity, or the information you provide us for the provision of the product or service purchased.
• To manage your data and facilitate it.
• To improve our services and the experience in browsing and using the web.
• To protect our rights or respond to claims of any kind.

The personal data provided will be kept for 5 years as established by the Civil Code in its article 1964.2. When the data is no longer necessary for the treatment in question, they will be kept duly blocked, to be made available to the competent Public Administrations, Judges and Courts or the Public Prosecutor’s Office during the limitation period of the actions that may arise from the relationship maintained with the client and / or the legally stipulated retention periods. During the period of duration of the processing of your personal data, the Association of Tourist Services of Haro and Environment (TOURYHARO) may transfer your data to third parties in the following cases:

• Public Bodies, Judges and Courts, State Security Forces and Bodies, and in general, competent authorities, when the person in charge has the legal obligation to provide said data.

The Association of Tourist Services of Haro and Environment (TOURYHARO) does not make automated decisions, based on applied logic or profiling. The Association of Tourist Services of Haro and Environment (TOURYHARO) does not carry out any international data transfer.

Data Protection Officer

Mikel Hierro.
Address: Rafael Alberti, 6. 26200 Haro (La Rioja)
T: +34 615745427
Email: hola@touryharo.com